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Baylor College of Medicine

TCH Access Issues

BCM users at TCH and other hospitals sometimes have problems with access:

BCM staff working at TCH or the VA have two main options if they aren’t able to access library resources:

  1. Use Cisco AnyConnect to VPN into Baylor’s network and select the profile name ERC (which stands for Educational Resource Center) that they have setup to explicitly allow library resources

       2.  Connect to the Citrix mainframe at https://myapps.bcm.edu

 

If still unable to access any of the resources, call the BCM helpdesk at 713-798-8737 or open a support ticket through https://it.bcm.edu

 

Please note: Texas Children's Hospital staff do not have remote access to the TMC Library, only onsite access.  Make sure to sign on using your Baylor username and password when accessing the TMC Library's resources remotely from Texas Children's Hospital.